Citibank Customer Care Number, citibank Credit Card Customer Care Number, Email ID, Toll Free Number:
Citibank is a multinational bank which has millions of customers across India. Citibank Customer Care Number is always online to help the customers to solve their queries. Customers are able to call on Citibank Customer Care Number to ask a question regarding any issue with their account. Citibank Customer Care Number is very active and punctual in answering the customers.
Citibank is one of the most popular banks in India. Customers who have a Saving or Current Account at Citibank, are very happy with services provided by the bank. But sometimes, customers face some problem with their Account Balance or Debit Card in a transaction etc. At that time, it is advisable to contact Citibank Customer Care Number.
Citibank Customer Care Number
Citibank allows its customers to connect with Citibank Customer Care Number through various mediums i.e. Customer Care Number, Toll Free Number, Email ID etc. Customers can get solution for some common issues by visiting their home branch of Citibank. But all the matters are not is hands of branch. So the customers have to contact Citibank Customer Care Number and file a complaint.
Bank of India Customer Care Number
The Customer Service Executive will register customer’s complaint and give a Reference Number for that issue. Customers should note down the Reference No. and wait for some days to get the issue resolved by Citibank Customer Care department. Citibank also provides category wise Citibank Customer Care Number i.e. Debit Card, Credit Card, Loan, RTGS/NEFT Helpline Number. So the customers should first check the category of problem and then dial Citibank Toll Free Number.
Citibank Customer Care Number
Citibank Customer Care Number 1860-210-2484 is a common number for whole India. Customers can dial above number from any mobile or landline at anytime. Citibank Customer Care Number is available 24×7 to help its customers regarding any query. The customers who wish to call Citibank Customer Care Number from outside India, are advised to dial +91-22-4955-2484. Please note that both the numbers are chargeable at regular call rates on mobile and landlines in India as well as abroad.
Citibank Toll Free Number
Citibank Toll Free Number 1800-22-6747 is a Customer Care Helpline for BSNL and MTNL users. Customers who have a landline connection of above mentioned companies, can call on Citibank Toll Free Number to seek help from Customer Care department. The above given number if free of cost and customers should get benefit of this facility from their BSNL, MTNL phone.
Citibank Online Query – Write to us
Citibank allows its customers to register online query through official website at www.online.citibank.co.in. In order to use this service, customers must have their Online Banking activated. In case, a customer doesn’t have online banking facility, he/she may choose the other link to get IPIN and User ID. Citibank Online Query is available In the logged-in section, go to Quick Links > Your Queries > Compose Mail.
Citibank Grievance Desk: Email, Phone Number
Customers who are not satisfied with Citibank Customer Care Service, can go to Customer Service Head to raise the query again. Thereafter, the head will take charge of the issue and resolve it within certain period of time. In case, customers are still not happy, they can reach Principal Nodal Officer on Citibank Grievance Desk.
Head Customer Care Contact Details
- Call 18004252484 (India Toll free) / 044-28501242 between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
- Send an E-mail to the Head Customer Care at head.customercare@citi.com.
Principal Nodal Officer Contact Details
- Send an E-mail to Mr. M.Dhananjayan at principal.nodal.officer@citi.com.
- Call 1800220123 (India Toll free) / 39707464 (local dialling) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
- Principal Nodal Officer,
Mr. M.Dhananjayan,
No. 2, Club House Road,
Chennai – 600 002.
Citibank Register Complaint by Post
Customers can write their complaint in a blank paper with their account details. Then pack the complaint letter in an envelope and send the same to Citibank Address by Registered or Ordinary Post.
Citi Bank Address for Ordinary Post
Citibank N.A.,
P.O. Box No. 4830,
Anna Salai Post Office,
Chennai – 600 002.
Citi Bank Address for Registered Post
Citibank N.A.,
Mail Room,
No. 2, Club House Road,
Chennai – 600 002.
Citibank RTGS, NEFT Customer Care Number
Customers who have a query regarding any transaction of NEFT, RTGS, are suggested to call Citibank Customer Care Number given below:
- 1800-22-5555
- 022-613-28570
Customers can also send an email for NEFT/RTGS query at citiservice@citi.com.
Citibank Credit Card Customer Care Number
| Name of Region | Credit Card, Citibanking, Loans, Suvidha and NRI Customers |
| Ahmedabad (079) | 2642 2484 |
| Akola | 1 800 180 2484 |
| Aurangabad (0240) | 663 2484 |
| Bengaluru (080) | 2227 2484 |
| Bhopal | 1 800 180 2484 |
| Bhubaneshwar | 1 800 180 2484 |
| Chandigarh (0172) | 508 2484 |
| Chennai (044) | 2852 2484 |
| Coimbatore (044) | 2852 2484 |
| Dehradun | 1 860 425 7000 |
| Faridabad (0124) | 254 2484 |
| Gurgaon | 254 2484 |
| Hyderabad (040) | 6666 2484 |
| Indore | 1 800 180 2484 |
| Jaipur (0141) | 237 2484 |
| Jalandhar (0181) | 506 2484 |
| Jamshedpur | 1 800 180 2484 |
| Kanpur | 1 800 180 2484 |
| Kochi (0484) | 404 2484 or
660 2484 |
| Kolkata (033) | 2283 2484 |
| Lucknow (0522) | 220 1022 |
| Ludhiana (0161) | 501 2484 |
| Madurai (044) | 2852 2484 |
| Mumbai (022) | 2823 2484 |
| Nagpur | 1 800 180 2484 |
| Nanded | 1 800 180 2484 |
| Nandyal (040) | 6666 2484 |
| Nasik | 1 800 180 2484 |
| New Delhi (0124) | 254 2484 |
| Noida (0124) | 254 2484 |
| Pondicherry | (044) – 2852 2484 |
| Pune (020) | 6601 2484 |
| Surat (0261) | 653 2484 |
| Trichy (044) | 2852 2484 |
| Trivandrum (0484) | 404 2484 or 660 2484 |
| Vadodara (079) | 2642 2484 |
| Vapi (079) | 2642 2484 |
| Visakhapatnam | 1 800 180 2484 |
Citibank Customer Care Number for Citigold, Commercial Bank, Business Preferred and Platinum Card
| Name of Region | Citigold, Commercial Bank, Business Preferred and Platinum Card |
| Ahmedabad (079) | 2640 4653 |
| Akola | 1 800 180 2484 |
| Aurangabad (0240) | 663 4653 |
| Bengaluru (080) | 2229 4653 |
| Bhopal | 1 800 180 2484 |
| Bhubaneshwar | 1 800 180 2484 |
| Chandigarh (0172) | 508 4653 |
| Chennai (044) | 2858 4653 |
| Coimbatore (044) | 2858 4653 |
| Dehradun | 1 860 425 7000 |
| Faridabad (0124) | 256 4653 |
| Gurgaon | 256 4653 |
| Hyderabad (040) | 6666 4653 |
| Indore | 1 800 180 2484 |
| Jaipur (0141) | 511 4653 |
| Jalandhar(0181) | 500 4653 |
| Jamshedpur | 1 800 180 2484 |
| Kanpur | 1 800 180 2484 |
| Kochi (0484) | 402 4653 or
660 4653 |
| Kolkata (033) | 2288 4653 |
| Lucknow (0522) | 223 1044 |
| Ludhiana (0161) | 501 4653 |
| Madurai (044) | 2858 4653 |
| Mumbai (022) | 2834 4653 |
| Nagpur | 1 800 180 2484 |
| Nanded | 1 800 180 2484 |
| Nandyal (040) | 6666 4653 |
| Nasik | 1 800 180 2484 |
| New Delhi (0124) | 256 4653 |
| Noida (0124) | 256 4653 |
| Pondicherry (044) | 2858 4653 |
| Pune (020) | 6601 4653 |
| Surat (0261) | 653 4653 |
| Trichy (044) | 2858 4653 |
| Trivandrum (0484) | 402 4653 or
660 4653 |
| Vadodara (079) | 2640 4653 |
| Vapi (079) | 2640 4653 |
| Visakhapatnam | 1 800 180 2484 |
Citibank Merchant Services Helpline Number
| Name of Region | Merchant Services Helpline Number | Authorization Number |
| Ahmedabad (079) | – | 6661 2484 / 6661 6484 |
| Bengaluru (080) | 2559 6363 | 6650 2484 / 6650 2485 |
| Chandigarh (0172) | 508 2484 | 508 5366 |
| Chennai (044) | 6134 1090 | 6134 2090 |
| Coimbatore (044) | 6134 1090 | 6134 2090 |
| Gurgaon | 613 4109 | 613 4209 |
| Hyderabad (040) | 6666 2494 | 6678 2484 |
| Jaipur (0141) | 510 8046 / 510 8047 | 511 5753 |
| Kochi (0484) | 404 2484 or 660 2484 |
1800 345 4441 |
| Kolkatta (033) | 2283 3636 | 2288 3411 |
| Ludhiana (0161) | 502 5535 / 508 2649 | 508 2649 |
| Mumbai (022) | 6134 1090 | 6134 2090 / 1800 22 5289 |
| New Delhi (0124) | 613 4109 | 613 4209 / 1800 180 2884 |
| Noida (0124) | 613 4109 | 613 4209 |
| Pune (020) | – | 6510 2484 |
| Vadodara (0265) | – | 653 2484 |
Citibank Customer Care Number for Collection related queries
Customers who have collection related queries, should call on following helpline numbers of Citibank Customer Care:
- 0124-6159000, 0124-6152900
Above given number are active on Monday to Friday (08:30AM to 05:30PM) and on Saturday (08:30AM to 02:00PM). Customers should keep in mind that Citibank Collection Query Helpline Number will not be available on every Sunday and Holidays.
Citibank Registered Office in India Address
Citi Centre
First International Financial Centre:
Plot Nos C-54 and C-55, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai 400051.
All the information mentioned above about Citibank Customer Care Number is correct according to our latest research. Please go to Official Website at www.citibank.co.in get more details on Citibank Customer Care Number, Debit Card, Credit Card, Loans, NRI Customer Care Number, Email ID, Registered Office Address, Citibank Helpline for RTGS, NEFT, Customer Care Head and Principal Nodal Officer Contact Number etc.
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