IRCTC Customer Care Number, IRCTC Indian Railway Toll Free Number

IRCTC Customer Care Number – IRCTC Indian Railway PNR Status Enquiry, Toll Free Number Complaint, Feedback:

Passengers can contact IRCTC Customer Care Number to know their PNR Status, cancel a ticket, file a complaint and give feedback to Indian Railway Services. IRCTC Customer Care Number is always available to help the passengers to resolve their query regarding train reservation and ticketing. IRCTC Customer Care Number is very helpful for passengers to get updates on Ticket Booking. Indian Railway provides Catering and Tourism Booking through IRCTC Online Portal.

IRCTC Customer Care Number

IRCTC Customer Care Number

IRCTC is an online portal provided by Indian Railway, so that the passengers can perform various activities online. Indian Railway Catering and Tourism Corporation is useful for online train enquiry, ticket booking, generating e-ticket, checking PNR status, ticket cancellation, booking of catering, round trip and holidays tour booking and much more. Passengers should contact IRCTC Customer Care Number, Toll Free Number to get solution of any issue.

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Indian Railway Catering and Tourism Corporation is a subsidiary of Indian Railway. IRCTC was established in September 1999 with an aim to handle catering, tourism and online ticketing services across all over India. Passengers can book a general ticket, tatkal ticket with help of IRCTC portal at In addition, IRCTC also provides many other services like Flight Tickets, Accommodation, E-Wallet, Travel Insurance, E-Wheel Chair, Cab/Bus, Train/Coach Booking, E-Bedroll and much more.

IRCTC Customer Care Number

Passengers often prefer to travel by train because it is hassle free journey at low price. Indian Railway Fares are the most reasonable fares among all tourism facilities available in India. IRCTC provides best tourism and catering services to Railway Passengers, but sometimes passengers have some problem with a service. At that time they should contact IRCTC Customer Care Number, so that Indian Railway can analyze and solve their problem as soon as possible.

IRCTC Customer Care Number

IRCTC Customer Care Number 011-39340000 and 011-23340000 are available for passengers of Indian Railway. The above mentioned numbers are active 24 hour a day, 365 days a year. So passengers are able to call on IRCTC Customer Care Number at anytime. Please note that, IRCTC Customer Service will be provided in two languages i.e. English and Hindi. By calling on IRCTC Customer Care Number, the passengers can get information about Ticket Booking Status, Cancellation, Availability of Seats and other services.

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IRCTC has a separate customer care department for Chennai section. Passengers who belong to any place of Chennai, should call on IRCTC Customer Care Number 044-25300000. Customer Support is available in Tamil and English languages. Customer Care Executive will interact with passengers to resolve their issues within a certain period of time. IRCTC also has a fax number for Customer Care i.e. Fax no. : 011-23345400. There are some other IRCTC Railway Enquiry Numbers which are as follows:


+91-11-2334 5500
+91-11-2334 0000
+91-11-2334 4787



IRCTC Toll Free Number

IRCTC Toll Free Number 1800-111-139 or 139 is a general enquiry cum Customer Support provided by Indian Railway. Passengers can dial the above number without paying any charge for the call as it is free. IRCTC Customer Care is 24×7 online service for helping the passengers. Indian Railway gives following facilities on IRCTC Toll Free Number:

  • IRCTC PNR Status Enquiry
  • Status of Ticket Booking & Cancellation
  • Availability of Seats
  • Train Fare and Train Schedule
  • Raising a complaint and check complaint status
  • Other Services

IRCTC Toll Free Number for Catering related issues: 1800-1034-139

IRCTC Toll Free Number to register complaint for food: 1800-111-321

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IRCTC Customer Care Email ID

Passengers who wish to contact IRCTC Customer Support by Email, can use this service for various purposes. Indian Railway has availed several Email IDs for Customer Service as follows:

  • For general information and complaint regarding I-Ticket, E-Ticket:
  • For cancellation of E-Ticket:
  • For Mumbai Suburban Season Tickets:

Passengers should give brief description of problem in Email, so that ICRTC Customer Service person can resolve the issue faster.

IRCTC Customer Care Number (Region wise)

  • IRCTC Ahmedabad Customer Care Number: 079-2530-0000
  • IRCTC Bangalore Customer Care Number: 080-2530-0000
  • IRCTC Chandigarh Customer Care Number: 172-2530-0000
  • IRCTC Chennai Customer Care Number: 044-2530-0000
  • IRCTC Delhi Customer Care Number: 011-3934-0000
  • IRCTC Hyderabad Customer Care Number: 040-2530-0000
  • IRCTC Mumbai Customer Care Number: 022-2530-0000

IRCTC Tourism Customer Care Number

For tourism related enquiries, information and complaints, the passengers are requested to call on IRCTC Tourism Customer Care Number from the list given below:

  • IRCTC Delhi Tourism Customer Care Number: 011- 23701100
  • IRCTC Mumbai Tourism Customer Care Number: 022- 22644378
  • IRCTC Kolkata Tourism Customer Care Number: 033- 22439045
  • IRCTC Chennai Tourism Customer Care Number: 044- 64594959
  • IRCTC Hyderabad Tourism Customer Care Number: 040- 66201263

For IRCTC Tourism Package Enquiry, passengers should contact IRCTC Toll Free Number 1800-110-139.

IRCTC 24×7 Control Office Phone Number

Indian Railway has set up several Control Offices which are active for 24 hour a day, 365 days a year. IRCTC Control Office Phone Numbers are available for many regions of India as under:

IRCTC Central Control Office Phone Number: 011-23345300

IRCTC North Control Office Phone Number: 011-23221147

IRCTC East Control Office Phone Number: 033-266601743

IRCTC West Control Office Phone Number: 022-22618067

IRCTC South Control Office Phone Number: 044-25353341

IRCTC South Central Control Office Phone Number: 040-27716145

IRCTC Complaint Number

Passengers can file complaint and give suggestion to Indian Railway through IRCTC Complaint Helpline. Indian Railway will review passenger’s complaint and then take action to solve the issue as soon as possible.

IRCTC Complaint Number: 138

IRCTC Security/Women Security Helpline Number: 1322 and 182

IRCTC Registered/Corporate Office Address

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

All the information mentioned above about IRCTC Customer Care Number is true as per our knowledge and latest research. Still it is advisable to visit Official Website at in order to get more details of IRCTC Customer Care Number, Toll Free Number, Email ID, Contact Details, Office Address etc.

Updated: June 21, 2017 — 11:30 am

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