Indian Railway Complaint Number | Indian Railways Helpline Number

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Railway Complaint Number: Indian Railways is one of the prominent modes of transportation. Checking the train timings can be a tedious task. In fact, knowing the train times and actual running status well in advance can be helpful in many ways. There are several ways you can have to access your train timings.

Railway Complaint Number

How to do Indian Railway Enquiry?

Indian Railways offers you an easy and simpler option to access the running status of your train. The simple way you can achieve the task would be to use an SMS. Indian railway offers you access to a train enquiry number.

The railway enquiry number that would be helpful would be 139. The number provides you access to the following services –

  • PNR Enquiry
  • Train Arrival/Departure Enquiry
  • Accommodation Availability
  • Fare Enquiry
  • Train Time Table Enquiry
  • Train Name/Number

The number is available on all major telecom networks in India.

You can use the SMS service on the same number in the following format –

PNR Enquiry

 SMS “PNR <10-digit PNR number>” to 139
Train Arrival/Departure Enquiry SMS “AD<Train number> < Station STD code>”
For Accommodation Availability SMS ” SEAT<Train number><DOJ** ddmmyy> <Station from:STD code> <Station to:STD code><class><Quota>***”to 139
Fare Enquiry SMS “FARE<Train number> <DOJ** ddmmyy> <Station from: STD code> <Station to: STD code> <class> <Quota>***” to 139
Train Time Table SMS “TIME<Train number> to 139
Train Name/Number SMS “TN<Train Name> or TN< Train number>” to 139

Indian Railways Email Ids

SNo. Subject Email-id
1. I-tickets/e-tickets care@irctc.co.in
2. Cancellation E-tickets etickets@irctc.co.in
3. Shubhyatra users shubhyatra@irctc.co.in
4. For railway SBI card helpline feedback.gesbi@ge.com
5. For other queries on your IRCTC SBI card account oyaltyprogram@irctc.co.in
6. Mumbai Suburban Season tickets seasontickets@irctc.co.in

Yet another excellent option you can opt for is to use the NTES – National Train Enquiry Service. You can use the number as the Railway Complaint Number. To make it easier for you, the service is available even as a mobile app. The app also lets you know the running train status of any train across the entire network of Indian Railways.

In addition, you can also try out a host of other apps like Railyatri or Ixigo Trains. Just make sure of the authenticity of the app before you install them on your smartphone.

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